1. Information We Collect
At Direct Media Walls, we collect information you provide directly to us, such as when you:
- Fill out contact forms or request quotes
- Book consultation appointments
- Subscribe to our newsletter
- Contact our customer service team
- Place orders for our products
This information may include your name, email address, phone number, postal address, and details about your media wall requirements.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process orders and manage deliveries
- Schedule and manage consultation appointments
- Send you technical notices and support messages
- Respond to your comments and questions
- Send marketing communications (with your consent)
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with:
- Service providers who assist us in operating our business
- Installation partners for service delivery
- Legal authorities when required by law
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Direct Media Walls
Email: hello@directmediawalls.co.uk
Phone: 0800 123 4567